Tuesday, October 14, 2014

Resident Request

This is a letter sent to us from resident Buff Scott pertaining to cable company, as stated before this site will continue to post comments and emails from residents that sign their name and building number to posts sent here. I also have advised Mr Scott that the new cable company is New Media West........................http://newmediawest.com/nmw-customer

But he returned reply showing he is still charged by Ygnition,$21.44 Yet I checked my bill and I get billed by New Media West and my bill is $77.00 ??   

Hoping having an updated board will get us COX as soon as contract expires and that means COX, not anymore deals..We need the real thing here. The past board still believed in snail mail, we need to be up on the times with both cable and internet capabilities here

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MESSAGE FROM….                                   Buff Scott, Jr.
12222 N. Paradise VLG Pkwy. S. #443                                                                                           Columnist
Phoenix, Arizona 85032 (USA)

Renewal@mindspring.com


October 12, 2014    
Mr. Tom Kuerner
Regional Director
Ygnition Networks
[tkuerner@ygnition.com]
565 Andover Park West, Suite 201
Seattle, WA 98188

Account  #193049

ATTN: Tom Kuerner and/or
Regional Director

Dear Regional Director:

    Twice within the past few months an additional monthly fee of $3.00, or there about,
 has been added to my usual fee of $21.44. Today my bill notification amounted to $27.34
. I have basic service. Consider this letter a Formal Complaint.

    Your frequent increases translate into one word—greed.
 I am taking this matter up with Anasazi’sBoard of Directors. 
This extra fee is just another way of gouging us,
 as if you have not gouged us enough with your inflated prices.

    I will encourage the Board to look for another Cable Company whose prices are stabilized and within a reasonable price-range when our Contract with you expires. 

    This letter will be posted on Anasazi’s Webpage. Please acknowledge this letter
 by e-mailing me, or writing me at my Postal address above.

Sincerely,


Buff Scott, Jr.

CC: Ygnition Networks
P. O. Box 650074
Dallas, Texas 75265-0074

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Buff Scott, Jr.                                     OCT 12

8:06 PM (3 hours ago)
to me

Michael, the new carrier is still billing me under (see below).
 Both of the below arrived within the last two days.
Cheers,
Buff Scott, Jr.

A payment for Ygnition Account 193049 in the amount of $27.34
has been made on your Visa with an authorization code of 162545.

Thank you for the opportunity to serve you!

Sincerely,

Billing Department
Ygnition Networks, Inc.
 AND...
Dear Valued Subscriber,

A payment for Ygnition Account 193049 in the amount of $27.34
has been made on your Visa with an authorization code of 162545.

Thank you for the opportunity to serve you!

Sincerely,

Billing Department
Ygnition Networks, Inc.